Shipping Policy (EN) | Lumina Apparel

Shipping Policy

At LenaHome.lv, we are committed to delivering your orders quickly, safely, and reliably.

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

During busy periods, processing times may be slightly extended.

Estimated delivery time:

👉 3–10 business days, depending on your location.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or seasonal demand.

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

From time to time, we may offer free shipping promotions.

When available, tracking information will be provided so you can monitor your shipment.

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrectly provided addresses.

If your order is significantly delayed or appears lost, please contact us:

We will work with the shipping carrier to resolve the issue as quickly as possible.

If your package arrives damaged, please contact us immediately and include photos so we can assist you promptly.